Host refers to any user who created the room. Co-host is a user who is invited by the host to the room as a guest. Itsy host/co-host should be at least 18 years old, or at least 13 years old and have a parent's permission to proceed creating rooms. At the moment every Itsy user in the US is eligible for creating the rooms.

As a host there are two fees associated with your services on Itsy. The first is the platform fee, which by default is 30%, if not agreed otherwise. The second is the payment processing fee, which is dependent on the currency selected by the host, although at a beta stage the only currency we operate in is the United States Dollar ($).

The payment processing fee in US Dollars is 2.9% plus $0.30 per successful pledge for pledges over $3, and 5% fee plus $0.10 per successful pledge for pledges of $3 or less.
Depending on the host's location, some banks may charge a foreign transaction fee for payouts. Itsy does not control this charge, but it is typically around 3.0%.

We rely on Wise bank for payouts. Every host should have their emails up to date, since the transfer will happen through the user email address. If the host has a Wise bank account and if the user used the same email for both Wise and Itsy, the funds will be transferred directly to their Wise account. If the host does not have a Wise bank account, Wise will contact the host through their verified email address to request their bank details, and the transfer will be directed to their specified bank account. Payouts will occur once every two weeks. There may be some delays due to international transaction regulations, but we will do our best to provide the necessary information to avoid delays and ensure timely payment to the host.

After the room is completed, the funds that the host has raised will be in a pending state for the next 24 hours before they are transferred to the payout balance. During this time, any funds that are reported and not yet resolved by our team will remain in a pending status until each issue has been resolved by our team.

We may also block or hold payments for violations of our policies or for compliance reasons, including collecting tax reporting information. When payments are blocked we try to communicate the reason to you promptly. If you have questions about a payments block, please reach us at payouts@itsy.dev.

If a room is canceled, the host will be charged a fine of 5% of the total funds raised for that room and their profile rating will drop. The same fine will be applied if the host does not participate or starts the room more than 10 minutes after the scheduled time. In rare cases, applied fines may result in a negative account balance. In such instances, we reserve the right to recoup the negative balance from future payments. Repeated cancellations of rooms may result in the suspension of the host's account.

In case the room gets canceled we will reimburse the amount to your profile spending wallet instantly, ready to be used. However, users would have to contact us on refunds@itsy.dev if they prefer to receive the refunded funds to their bank accounts, which takes up to 4 weeks to be processed.

If the host does not start the room within 10 minutes of a scheduled time, the funds are to be refunded, although unlike room cancellation this process is not instant, user feedback always helps our team to identify such occasions in a timely manner.

Users can request a refund through our reporting system, although requests may or may not be approved by our team, depending on the actual situation. Each participant has 24 hours after the room completes to file a report for that room. Our team will review every case, the process may take up to 2 weeks.

We never sell your information to third parties. Nor do we share information that we collect about you to third parties, if it is not needed to perform our base functionalities, for example: payouts, where we do need to share your email and name to Wise for bank transfer.

You may self-initiate a deletion of your account directly from settings, under “Security.” Please be aware that this action is final and cannot be reversed. Below you will find what data will be destroyed or retained.

The data to be erased (Meaning that the data is destroyed and not recoverable):

1. User account credentials
2. User profile fields
3. User interactions with other users: follows, bans, chat requests, direct messages, moderator invitations, etc.
4. User profile rating

Anonymized data (Meaning that the data remains, since destruction of that data will result in destruction of the data of other users. However the source of this data will no longer exist, in other words, the source of this data will no longer be traceable):

1. Room messages
2. Group messages
3. Room instances
4. Room fields
5. Room activity, meaning rooms joined
6. Rooms moderated
7. Transaction models
8. Feedbacks
9. User activity (likes, views and etc.) Used for other profile's content statistics

For additional information contact us at farewell@itsy.dev

Itsy is not intended for children under the age of 13 and children may not create an account or otherwise use Itsy.

Profile types:

1. No ring, is an ordinary profile
2. Colored ring is an influencer

You sign up as an ordinary profile and then from the settings page, you may request to verify yourself as an influencer by providing some information to prove your influencer status.

No, you can only create a room and start a live video on Itsy.